Goodform provide a brilliant service which makes them feel very much like an extension of our team rather than an agency. Their insight and knowledge of CRM marketing is a given but it's the personal touch and the willingness to go above and beyond which makes them a must-have for an organisation who is serious about their data.
Their supportive and innovative account team have helped deliver excellent results, greatly increasing the size and engagement of our database.
Goodform not only provide excellent administration, customer service and operational support for England Rugby Supporters Club, but are also embedded within the strategic direction of the scheme. Goodform understand the sport of rugby and most importantly our members and through their knowledge they help us to harness the passion, loyalty and pride of England rugby fans.
Goodform’s research arm, Sportswise, have provided us with meaningful metrics for us to engage with our sponsors and to also improve event satisfaction going forward. The visual chartered reporting style allows data to be easily interpreted at all levels of our organisation.
The Goodform team excel at producing creative and effective email designs. Through their continual analysis of our database they have built up an understanding of our customers and target audience, which leads to the design and broadcast of personalised, meaningful and optimised campaigns with an impressive ROI.